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When Travel Plans Change Mid-Trip, Travel Guard Can be an Agent's Best Friend A trip to Europe is sure to be the vacation of a lifetime for many couples, but accounting for unexpected delays and last-minute travel changes can sometimes be overwhelming. That was the case of Dominick and Carita of Austin, Texas. While taking in the sights and sounds of Italy, the couple's plan included a visit to Rome, and with it, the Vatican and then Galleria de Borghese. But, as fate would have it, the late arrival of their flight in Rome would impact all of their subsequent travel plans. And what about their last-minute decision to include the Galleria Dell'Accademia and the Uffizi in their plans? They needed tickets and tour schedules to fit into their plans before they left! Dominick and Carita needed assistance immediately. That's when Carita called Travel Guard. Travel Guard took down the couple's information and called their hotel in Rome to advise they would be arriving late. Then, they coordinated with a taxi company to have the couple picked up at the airport with their luggage and taken to their hotel. Travel Guard also worked with the Vatican, Galleria de Borghese, Galleria Dell'Accademia and the Uffizi to reserve tickets and obtain tour information for the couple so that they could thoroughly enjoy their last few days of vacation. Upon a safe arrival home Carita emailed Travel Guard to say, "You must know that we could not have made this trip without your assistance. In the future, we will always use your service, because it was worth every penny and more. Our trip was successful and memorable because of the prompt and accurate assistance that you provided." |
