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Sometimes life happens, and a planned trip gets cancelled. Help protect your travel investment with Travel Guard’s trip cancellation insurance coverage.
Trips get cancelled. That’s why there’s Trip Cancellation coverage from Travel Guard.
Travel Guard’s Trip Cancellation coverage can make a world of difference when you need to cancel your travel plans. Help protect your travel investment so you’re not on the hook for pre-paid and nonrefundable costs. With Travel Guard, you’re more prepared if you need to cancel for covered work, illness, weather, or other reasons. Plus filing a claim is user-friendly, which is a nice feeling in an unpredictable world.
Definition: What is Trip Cancellation coverage?
Trip Cancellation coverage is a key benefit on most Travel Guard travel insurance plans and provides coverage for certain expenses you may have pre-paid and that are nonrefundable when you need to cancel your trip (as long as it’s a covered reason). Your travel insurance plan can provide more details, but things like canceling for certain work reasons, jury duty or illness of yourself or a family member are typically reasons that would be covered with the trip cancellation benefit on your Travel Guard travel insurance plan.
How do I use the Trip Cancellation benefit if I need to cancel my trip?
Cancel your trip with your travel suppliers directly – like the airline, cruise, tour company, or travel advisor that you originally booked with. If there are any costs or fees that you are not refunded, you can submit the necessary claim documentation to Travel Guard to request reimbursement for covered costs.
What documentation do I need to file a claim for Trip Cancellation?
The specific documentation needed for your trip cancellation claim will depend on the reason you’re cancelling and what you originally had booked. Below is a list of documentation that may be required.
- Travel Guard claim form
- Documentation to support the reason for cancelling your trip
- Proof of travel/reservations
- Proof of payment for the trip
- Cancellation terms from the travel supplier
There may be additional documents required based on your specific claim. You can start a claim online with our claims portal or you can call us directly if you have specific questions.
Example Scenario:
You’ve planned a trip to Colorado for some amazing hiking in the Rocky Mountains with your two best friends. Three weeks before you’re set to leave, one of your Traveling Companions breaks their ankle and will be wearing an orthopedic boot for the next six weeks. Their doctor says travel is out of the question. You don’t want to go without your friend, so you all decide to cancel your trip and make plans for another time.
In this scenario – your Traveling Companion is cancelling due to a medical reason. A physician imposing travel restrictions on yourself, a Family Member, or a Traveling Companion because of an Injury or Sickness could be a covered reason to cancel your trip on most Travel Guard travel insurance plans. With necessary documentation you can file your claim with Travel Guard* to be reimbursed for those covered pre-paid and nonrefundable costs you can’t get back from your travel supplier. Always be sure to read the complete terms and conditions of your travel insurance plan before booking to help insure you chose the coverage you need!
Statistics1
5.4%
of flights are cancelled
31%
of flights had late arrivals
8%
of travelers cancel and re-book their trip after booking
Flight cancellations drastically increase in winter
More Common Questions
No, there are specific covered reasons and exclusions under Travel Guard’s Trip Cancellation benefit. Reviewing your travel insurance plan can give you more information on what’s covered. On some Travel Guard travel insurance plans there is the available option to add-on Cancel for Any Reason (CFAR) coverage – a separate benefit that gives you the ability to cancel for any reason (whether listed as a covered reason or no less than two days before your scheduled trip departure). With Travel Guard’s CFAR benefit you’ll get back up to 50% of your total trip cost.
Yes, most Travel Guard travel insurance plans provide Trip Cancellation coverage if inclement Weather causes the cancellation or delay of the insured’s trip.
We think so! Life is unpredictable. You never know when something might prevent you from taking your planned vacation. Instead of stressing about it, Trip Cancellation coverage can give you peace of mind that your travel investment is more protected.
No, Trip Cancellation coverage is only available as part of Travel Guard’s comprehensive travel insurance plans. There is no standalone option to purchase Trip Cancellation coverage.
When you’re looking at travel insurance plans, it’s important to understand what you are purchasing. The best way to do this is to read over the policy of insurance.
Reviews and Testimonials
We had to cancel our trip since my husband’s 93-year-old aunt had to be hospitalized and was in very critical condition. We always use Travel Guard when we travel and have always been very pleased with your service. When I contacted you that we needed to cancel our trip, the representative made it easy and clear what was expected from me to substantiate my claim request. The claim was processed very quickly. I will always use Travel Guard for all our travel insurance needs and will continue to recommend you to our family and friends. Thank you again for all your help and for getting us the refund for our trip. You’re a great company to work with!
-Bonnie K.
Statistics:
https://www.bts.gov/newsroom/air-travel-consumer-report-december-2022-full-year-2022-numbers
https://www.thinkwithgoogle.com/future-of-marketing/management-and-culture/trip-cancellation-rebooking-statistics/
https://www.ustia.org/new-study-reveals-who-buys-travel-insurance-demand-triples.html
*All claims under Travel Guard travel insurance plans must be reviewed by the appropriate claims personnel.
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Questions?
Call us at: 800-826-5248
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Coverage available to U.S. residents of the U.S. states and District of Columbia only. This plan provides insurance coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc. (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 1271 Avenue of the Americas, 37th FL, New York, NY 10020-1304. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer.